At SafeDiag shop, we are committed to providing our customers with a
seamless and reliable shopping experience, including efficient and
timely delivery of your automotive tools and accessories. Please take a
moment to review our Delivery Policy to understand how we handle the
shipment of your orders.
1. Order Processing:
• Order Confirmation:
Once
you place an order on our website, you will receive an order
confirmation email with details of your purchase. Please review the
information carefully to ensure accuracy.
• Order Processing Time:
Our
team strives to process and dispatch orders promptly. Most orders are
processed within 1-3 business days (excluding weekends and holidays).
2. Shipping Information:
• Shipping Providers:
We
work with reputable shipping carriers to ensure the safe and timely
delivery of your automotive tools. The shipping provider for your order
will be selected based on factors such as location and the size/weight
of the items.
• Shipping Costs:
Shipping
costs are calculated based on the weight of your order and the delivery
location. You can view the shipping costs during the checkout process
before finalizing your purchase.
• Delivery Timeframes:
Estimated
delivery times vary depending on your location and the shipping method
selected. Standard delivery times range from 3 to 7 business days.
Expedited shipping options may be available for certainregions.
• Order Tracking:
Once
your order has been dispatched, you will receive a shipping
confirmation email containing a tracking number. You can use this
tracking number to monitor the status of your shipment on our website or
the respective shipping carrier's website.
3. Shipping Restrictions:
• International Shipping:
At
this time, we primarily offer shipping within [your country/region].
International shipping may be available for select items, and additional
shipping fees and customs duties may apply.
• P.O. Box Deliveries:
We are unable to deliver to P.O. boxes. Please provide a physical address for delivery.
4. Delivery Issues:
• Damaged or Missing Items:
In
the rare event that your order arrives damaged or with missing items,
please contact our customer service team within 7 days of receiving the
order. We will work swiftly to resolve the issue and ensure your
satisfaction.
• Delivery Delays:
While
we strive to meet estimated delivery times, unforeseen circumstances
such as weather conditions or carrier delays may occur. We appreciate
your understanding in such situations. If you have any questions or
concerns regarding our Delivery Policy, please don't hesitate to contact
our customer service team at customer service.
Thank you for choosing safediag.com. We appreciate your business